JAM is committed to protecting your privacy and handling your personal information responsibly, in line with the UK General Data Protection Regulation (UK GDPR) and guidance from the Information Commissioner’s Office (ICO).
Information We Collect
We collect personal information that you provide directly to us through:
our website (including online forms and transactions),emails or telephone calls with JAM, and ticket purchases or other interactions with our services.
The information we collect may include:
your name
your address
your phone number
your email address
We do not collect sensitive personal information without your explicit consent.
How We Use Your Information
We use your personal information to:
keep you informed about JAM’s events, news, and offers, send e-mail bulletins and updates (if you have opted in),process transactions such as donations or ticket purchases, and manage internal administration and analysis.
We do not sell, rent, or trade your personal information with third parties.
Your Communications Preferences
You will only receive communications from JAM if you have chosen to opt in. You can withdraw your consent or change your preferences at any time by contacting info@jamconcert.org.
Security and Data Storage
We take appropriate technical and organisational measures to protect your personal data. Information is stored securely on protected servers, accessible only to authorised JAM employees or approved contractors who require it for their work.
Sharing Information
We may disclose your personal information only if required by law or regulation, to assist police investigations, or to protect JAM’s rights and the safety of others.
Links to Other Websites
Our website may contain links to other websites. JAM is not responsible for the privacy practices or content of those sites, so please review their privacy policies separately.
Children’s Privacy
If you are under 18 years old, you must obtain the consent of a parent or guardian before providing personal information to JAM.
Your Data Protection Rights
Under UK GDPR, you have the following rights:
Right of access: to request copies of your personal data.
Right to rectification: to correct inaccurate or incomplete information.
Right to erasure: to ask us to delete your personal data in certain circumstances.
Right to restrict processing: to limit how your data is used in certain circumstances.
Right to object: to object to how your data is processed in certain circumstances.
Right to data portability: to request that we transfer your data to another organisation or to you.
You will not be charged for exercising any of these rights. We will respond to all valid requests within one month.
Contact Us
If you have any questions, comments, or complaints about how we handle your data, please contact: info@jamconcert.org
If you are not satisfied with our response, you may also contact the Information Commissioner’s Office:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk